Marshfield Clinic

The incompetence from the front desk, to the nurse, to the female doctor taking patients. More specific, had my insurance card ready, they didnt bill it they had self pay down, I had to tell the nurse I needed a stool sample done, believed I had food poisoning, never called with the results. Doctor asked foolish questions that did Not pertain to why I was there. And more, the experience has me afraid to ever go to a doctor again. I would Not recommend this place if they were the last health care agency left.

From the moment I was sent to a room, I was ignored, with lies to keep me quiet, for 3 hours! That's when I realized no one actually wanted to do their jobs and even my partner being them to help me only got me an ice pack the size of a piece of bologna! That is when I left. Since then I'm in more pain than I can stand and I'm praying my eardrum hasn't broken.

Having to wait an unnecessary long time to at the Wis Rapids clinic for my appointment. Im very upset about this There was no apology by the receptionist . Upon returning home I called Aspirus which is right across the street for my next appointment. Im happy they were able to get me in quickly. This is very poor customer service !!!

I dont have ins with medica I havent for 4 years .I Have ins with security health you know this yet you keep billing medica and I keep getting denials in the mail. Please get it right.

I (nor the rest of my family, approximately 20 of us to far) will no longer be using Marshfield Clinic since, Marshfield Clinic has began mandating the Covid vaccine (a non FDA approved vaccine) for all it's employees, I am encourage all I know to boycott Marshfield Clinic. MY Health care, MY BODY, MY CHOICE!!! Aspirus is encouraging the vaccine but has not mandated it, so they will be my family and my new provider.

Marshfield clinics have done damage with there 3 massive surgeries, plus, and I have incurred nothing but hidden records that were never put into my medical records, and they sat in this Dr. Henningsons office for 6 months!!I have had several arguments with there secretarys because I wanted to make a complaint to the head of Marshfield clinics due to lack of answers to several yrs of ongoing severe decline with my health, so I switched over to Mayo system, but kept trying to get records straight, and asking with whom do I speak with about 3 surgeries that Mayo clinic can not and will not do anything about, but instead tell me to get my answers from Marshfield clinic due to physical decline from those surgeries!!!!I, and my children are highly dissatisfied due to the lack of responsibility of quality of life, and help that I need, and deserve!!!Sincerely piggy patient in the middle!!!!

GI had an appointment at 11:00 am on the 17th and at 11:30 still no doctor. But the Doctor seemed to have plenty of time to stand at the desk talking with the lady there while I sat in the room. Needless to say my problem still exists and I have no idea what the problem with me is. The lost time is very irritating.

Never saw the doctor after waiting a full half hour past my appointment time.

No empathy for patients at orthopedics dept. Horrible,scary place

I went in for a simple insect bite. I was given a prescription for an antibiotic and sent home. After taking it for about 36 hours I was in excruciating pain. I called and asked to talk to the PA, I was told they were with patients, I left a message. 3 hours later the pain was still unbearable and I called again only to be told they had left for the day. I increased the OTC I was taking. The next day passed without a call back, finally on the 2nd day I decided to try to go to work. Finally they called back, I explained it was better than when I had originally called 2 days ago. But it was still painful, I could not tell if the redness had increased because it was in an area that was hard to see. On the third day after the call I went in for my scheduled appointment, he looked at me and sent me to a surgeon. It appeared that I had had an allergic reaction to the antibiotic and they made an incision and then put me in the hospital. I was told that in about 48 hours this would have been fatal. As I was laying in the hospital I heard someone say "The PA blew it". I found out later my skin had turned black in that area. The surgeons assistant said it was a good thing I came in when I did. I told her I had been in on Monday. So I guess noone had looked at my records. I received a bill for over $5,000, I appealed it based on the fact that this could likely have been prevented had my PA called me back in a timely manner. I appealed the billing and was told the care I had was "deemed appropriate". I appealed the appeal and am waiting for an answer. I am pretty certain that the second appeal will be denied, because the establishment is in financial trouble. While I was in the hospital I had 2 antibiotics in an IV, a mark appeared on my arm. I pointed this out to a nurse and she wasnt sure what it was, another nurse came in and said that was a hive. It seems I was also allergic to whatever drug was in the IV. They continued the IV treatment, when that was done the mark disappeared. I went in for one of my follow up visits and was asked what I was allergic to I said the antibiotic, and whatever was in the IV. I asked for the drug in the IV so I would know what to say the next time I was asked. When she looked at the laptop, apparently nobody had ever noted that, because the drug was not listed on her screen.

Drs making cancer paients doing more chemo than necessary That will will kill them but will make the DR richer This is gonna stop!!

I recently had surgery and all went well, even though there were complications, no biggie. The problem is the billing department. They are all over the place. They billed multiple time in various amounts to try to get my insurance to pay as much as possible, which is great but not when you are trying to figure out what you legitimately owe. I'd call and I'd either get someone who couldn't answer a single question and other times the person is a complete jerk. (Tim) Long story short, do not trust their billing department! Do your own research and call multiple times to get the whole picture and then compare it to what your insurance says. Personally I will be going to a different clinic system from now on, at least until they get their heads removed from their fourth point.

I have tried for 2 days now to have them send what my med company needed so i could get my meds. All i hear is we will get back to you they dont. Then they argue with me and im not the one who is asking for this info.. they have no compassion for their clients. And yet even the supervisors dont get back to you. I am looking to go somewhere else soon